Shipping & Delivery Policy

1. Nature of Our Products

AstroGenie provides personalised Vedic astrology reports as digital PDF documents. All products are delivered electronically — there is no physical shipment involved in any order.

2. Delivery Method

Your report is delivered via email to the email address you provide at the time of ordering. Please ensure your email address is entered correctly before completing payment.

3. Delivery Timeframe

Report Type	Delivery Time
Basic Kundli Report	Within 24 hours
Detailed Life Report	Within 24 hours
Annual Forecast	Within 24 hours

All delivery times are calculated from the moment your payment is confirmed. In exceptional circumstances (high demand, public holidays), delivery may take up to 48 hours.

4. Delivery Charges

There are no delivery or shipping charges. The price you see at checkout is the final price — no hidden fees.

5. International Delivery

Since our products are digital, we serve customers worldwide. If you are outside India, your report will still be delivered to your email address within the same timeframe. Payment is accepted in INR via Instamojo (international cards accepted).

6. What to Do If You Don't Receive Your Report

If you do not receive your report within the stated timeframe:

• Check your spam or junk folder — automated emails sometimes land there
• Verify that you entered the correct email address during checkout
• Contact us at support@astrogenie.in with your Order Reference number
• Or call us at during support hours

We will resend your report immediately upon verification.

7. Physical Shipping

AstroGenie does not offer physical copies of reports by post or courier. All our products are exclusively digital.

8. Contact Us